Appointments can be cancelled or rescheduled up to 5 hours before the appointment start time without penalty. If a payment was included when scheduling this appointment, it will be fully refunded upon cancellation.
For late cancellations within 5 hours of the appointment start time, or client no-shows, the client is responsible for 100% of the scheduled service cost. If a card was provided on booking, this card will be charged for the service cost. If no card was provided on booking, the client will be responsible for paying the service cost prior to booking their next appointment.
Te re-schedule, modify, or cancel your appointment, please do so via the Glassbox Barbershop App, or through links in your email confirmation.
If you have issues finding a way to modify your appointment personally, please email us at firstname.lastname@example.org well in advance or call 416-516 -6237 during business hours.